How much personal data can be obtained when a customer creates a Zendesk ticket?

dcpeach

Concerned about data privacy for our customer base.

jdowdy

You can leverage the following query:

FIND UNIQUE zendesk_user WITH active = true AND verified = true AS u
   THAT (ASSIGNED|OPENED) zendesk_ticket
RETURN
   u.name,u.phone,u.email,u.username,u.photoUrl

Resulting in a Zendesk_user: name, phone, email, and photo URL