How do I get my custom / on-premise data into JupiterOne?
JupiterOne's asset inventory, search and visualization supports any data imported that follows the reference data model, not limited to data ingested by managed integrations.
This is easily done via the API or CLI. Each entity object can be represented in a few lines of JSON or YAML code. The J1 API Client or CLI can create/update them to your JupiterOne account. You can also develop a script to run on a schedule (such as via a cron job) or integrate into your DevOps automation.
Where do these Person
entities come from? Why are they not tagged with an integration?
The Person entities are “mapped” from User
entities. They are considered "shared" entities that multiple integrations can map to and contribute properties to. For example, a Person
can be created by a Google integration (from a google_user
). Or from a Github User, AWS IAM User, etc.
The Person
entities represent actual individuals in the organizations, whereas the User
entities are the logical user accounts within each digital environment/account (i.e. from an integration).
What is the difference between JupiterOne tags and source tags?
When configuring a JupiterOne integration, you can add tags to simplify data management and queries. The two default tags you can add are Production
and AccountName
, and if you select one or both tags, they are added to all entities of the integration instance during ingestion.

You can also manually add or edit entity tags in the JupiterOne Assets UI or by using the JupiterOne API.
These tags exist in JupiterOne only and are not applied back to the source resources. You can query them just like tags from the source within JupiterOne.
How are Person
entities (i.e. employees
) created?
A Person
entity is created by the "mapper" process -- when a User
entity is ingested/updated from an identity provider integration (e.g. Okta, OneLogin, Google), a Person
entity is "mapped" with the user's information (first and last name, email address, etc.).
How can I avoid creating a Person
entity for a generic/system user account?
Certain properties are used to determine if the user is a system user or an actual individual. This depends on the integration.
For Okta, you can set the userType
property for the user to one of the following to avoid it being mapped to a Person
:
bot
generic
service
system
Why can I only see integration jobs for the past 30 days?
JupiterOne uses a Time to Live (TTL) of 30 days for all integration jobs. Jobs older than 30 days are no longer available for review in JupiterOne.